How do I find out about complaints made against a provider?

When you tour the facility, ask to see copies of current inspection reports. The Section for Child Regulation maintain copies of inspection reports, substantiated complaints and other licensing information. You can view a copy of a child care facility’s licensing record by contacting the local child care licensing office. All complaints are investigated, but only substantiated complaints are placed in the provider’s public record and posted on the Show Me Child Care Provider Search.

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