How is information from the Family Care Safety Registry disclosed?
- By telephone: A request for a background screening may be made over the telephone. If there is matching information and the requester is licensed or contracted by a state agency as a care provider, specific information will be released to the employer over the telephone. The requester must provide the name of the licensing or contracting agency. Both the requester and registrant will receive the results in writing by encrypted email or mail.
- By fax/email/mail: Upon receiving an Employer Background Screening Request Form by fax, email or mail, the registry will process the background screening in the order received. If matching information is found, specific information will be delivered to the employer and registrant by encrypted email or mail.
A written request from the employer for specific information may be faxed, emailed or mailed to the FCSR after a recent telephone request has been made. Written requests must include name and social security number of the individual screened, as well as the employer’s address and name and signature of the person making the request. Specific information will be provided to the employer and to the registrant by encrypted email or mail.
A written request from a registrant for specific information may be faxed, emailed or mailed to the FCSR after a recent registration is processed or an initial telephone request has been made. Written requests must include name, address, social security number and/or FCSR registration number, and be signed by the registrant. Including an email address with the written request may expedite receipt of the results. Specific information will be provided to the registrant by encrypted email or mail. - Through online access: A request for a background screening may be made online by an approved user. The employer will receive the results electronically. The registrant will receive the results by encrypted email or mail.
Whenever specific information is provided, the specific information for any matches to the seven Missouri-only databases checked in an FCSR screening will be provided simultaneously. For example, if a specific information letter for criminal history was provided and no other specific information was provided at the same time, all databases were checked, and the screening resulted in a match only for criminal history.