Once I do have all of the Provider numbers, how long does it take to get clients?

If a client does not have a preference for their Provider, they are given a list of Providers in their area that are currently contracted with the Department. If a client chooses your agency from the list, the Department will contact you. Additionally, Providers can refer potential clients to the Department. See Referral Packet for Home and Community Based Services for additional information. The Department does not guarantee when or how many clients a Provider will have.

HCBS - Contract Proposals

  1. What is the fee to contract to provide HCBS?
  2. Do you have a template or sample I could use to prepare my proposal?
  3. Can I start my business in my home?
  4. I currently have a contract to provide either IHS or CDS. Do I have to submit a proposal in order to be considered for a contract to provide the other service (either IHS or CDS)?
  5. What is the difference between an assurance and a policy?
  6. Can I submit information for review prior to my “official” submission of the information so that I know the information is correct and my proposal will not be denied?
  7. Can I subcontract my employees?
  8. For the IHS program, does the insurance coverage have to be in effect when I submit my proposal?
  9. Do I have to attend Provider Certification Training before submitting my IHS proposal?
  10. I am not going to provide nursing services under the in-home services program. Do I have to employ a registered nurse (RN)?
  11. Does the RN of the in-home services agency have to be a full time employee?
  12. What is a Designated Manager?
  13. I completed Provider Certification Training years ago and received a certificate. Can I still be a designated manager?
  14. Can the director, designated manager and RN be the same person for the in-home services agency?
  15. Once I am approved, how are Department staff and clients notified that I am a new Provider?
  16. How is MHD notified I have a contract with the Department of Health and Senior Services?
  17. Once I submit my proposal, how long before I can begin serving clients?
  18. When I receive my fully executed contract from the Department, can I begin serving clients?
  19. Once I do have all of the Provider numbers, how long does it take to get clients?
  20. What is home health and how do I start a home health agency?
  21. How can I provide personal care services for children?

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