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What is a Designated Manager?

The in-home services program requires the employment of a Designated Manager who is responsible for the day-to-day operations of the agency. This manager must meet both of the following requirements.
  • Education/experience:
    • be a registered nurse, or
    • have at least a baccalaureate degree, or
    • be an LPN with at least one year experience caring for the elderly, disabled, or infirm, or
    • have at least three years experience with direct care of the elderly, disabled or infirm, and
  • successfully complete Provider Certification Training. Information regarding the training is available by choosing “Certified Manager Information” from the menu on the top left side of this page.